One of the leading global information companies is looking to hire an Account Manager to join their team, this is an exciting job that will give you the opportunity to work for a world leader. Great salary package with earning potential of over £55k and excellent benefits and fantastic working environment. This is a maternity cover

The company offers insights and inspiration from around the globe. They help their customers stay ahead and informed through trend forecasting and data science. They believe inspiration comes from the monumental and the mundane. 

As the Account Manager your role will include:

Managing a book of basic, core, and growth accounts and finding development opportunities amongst clients in EMEA. Identifies business opportunities and risks, builds prospect relationships, negotiates and closes business deals, and maintains extensive knowledge of current market conditions.  Use a consultative sales style to create, implement and run a strategy to help achieve ambitious sales goals. 

Key Responsibilities

  • Drive all aspects and stages of the sale including; qualifying the viability of potential sales, delivering winning presentations, contract negotiations, legal and procurement discussions, and seeing the sales process through to its close
  • Protect the volume and value of your portfolio and use all the available tools to identify and implement new strategies for rescuing clients
  • Ensure the customer is delighted with the experience (and successfully executing the renewal of the client contracts); maintain high renewal rates
  • Deliver virtual presentations and assist in telling our story and pitching the company value as it relates to each prospect in all industry markets including, fashion, interiors design, and agencies, but also including CPG, technology, hospitality, and automotive sectors
  • Research prospects to get an understanding of their business needs and how the company will address its objectives and deliver value
  • Work alongside client service team and credit control who will support the day to day needs of the client
  • 12-16-week sales cycle and follow a systematic approach to identify future opportunities, set expectations, and plan for future resource needs
  • Accurately record details and structure reports on client history and interactions in Salesforce

The ideal candidate for the position of Account Manager must have:

  • Ideally +3 years of experience in customer service or retention roles
  • A demonstrable track record of sales success (selling subscription based-products and consultancy services)
  • Focus on KPI’s and outcomes
  • Understanding of how to communicate a service offering through proposals, presentations, phone calls and case study development – great presentation and negotiation skills
  • Excellent organization skills and sharp attention to detail
  • Salesforce-based CRM experience and previous experience in a subscription’s role is preferred
  • Determined, energetic, curious, can-do attitude, problem-solving, and passion for storytelling
  • Must be extremely customer service oriented with a passion to exceed client expectations 

In return, the Account Manager will receive a salary of £30-40k DOE commission exceeding £55k

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days
  • Great learning and development opportunities
  • Pension, Private Medical, and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers
  • Option to opt into the Shares Scheme
  • Volunteering opportunities
  • Season ticket loans
  • Flexible benefit package